Shipping FAQ

What shipping methods do you offer?

We offer standard and express shipping options. Standard shipping usually takes 3-5 business days, while express shipping takes 1-2 business days.

How much does shipping cost?

Shipping costs vary based on the selected shipping method and the package’s destination.You can view the exact shipping costs during the checkout process.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number.You can use this tracking number to check the status of your shipment on our website or the carrier’s website.

What should I do if my package is delayed?

If your package is delayed beyond the expected delivery date, please contact our customer service team at [Customer Service Email/Phone Number] for assistance.

What if my package is damaged or lost? 

In the event of a damaged or lost package, please reach out to our customer service team immediately.We will work with you to resolve the issue as quickly as possible.

Can I change or cancel my order?

If you need to change or cancel your order, please contact us within 24 hours of placing the order.Once the order has been processed, we may not be able to make any changes.

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